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UrbanPiper Odoo Integration to Streamline Restaurant Operations

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Odoo Functional

UrbanPiper Integration in Odoo

The food delivery industry is evolving rapidly, and restaurants are constantly seeking ways to optimize their operations. With multiple online delivery platforms to manage, keeping track of orders, stock levels, and menu updates can become overwhelming. That’s where the powerful partnership

What is the UrbanPiper x Odoo Integration and Why This Partnership Matters?

𝗨𝗿𝗯𝗮𝗻𝗣𝗶𝗽𝗲𝗿 is a business automation platform that helps restaurants and cloud kitchens specializes in aggregating online order management to menu synchronization and analytics, it ensures seamless connectivity between food delivery platforms such as 𝗦𝘄𝗶𝗴𝗴𝘆, 𝗭𝗼𝗺𝗮𝘁𝗼, 𝗨𝗯𝗲𝗿 𝗘𝗮𝘁𝘀, 𝗧𝗮𝗹𝗮𝗯𝗮𝘁, 𝗛𝘂𝗻𝗴𝗲𝗿𝘀𝘁𝗮𝘁𝗶𝗼𝗻, 𝗲𝘁𝗰. into a single, easy-to-manage system.

On the other hand, Odoo is a powerful open-source business management suite used by thousands of businesses worldwide to streamline operations, including inventory, sales, CRM, and more. By combining their strengths, UrbanPiper x Odoo integration, restaurants can unify their online and offline operations – an all-in-one solution, significantly simplifies operations for restaurant owners, reducing complexity, and enhances efficiency.

How to Configure Odoo with UrbabPiper

𝗕𝗮𝘀𝗶𝗰 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀

  • 𝘼𝙫𝙖𝙞𝙡𝙖𝙗𝙡𝙚 𝙛𝙧𝙤𝙢 𝙊𝙙𝙤𝙤 𝙀𝙣𝙩𝙚𝙧𝙥𝙧𝙞𝙨𝙚 𝙑𝙚𝙧𝙨𝙞𝙤𝙣 18.0+ 𝙤𝙣𝙬𝙖𝙧𝙙𝙨.
  • 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗩𝗲𝗿𝘀𝗶𝗼𝗻 𝘄𝗼𝗻𝘁 𝗯𝗲 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱.
  • 𝗥𝗲𝘀𝘁𝗮𝘂𝗿𝗮𝗻𝘁 𝗺𝘂𝘀𝘁 𝗵𝗮𝘃𝗲 𝗮𝗻 𝗮𝗰𝘁𝗶𝘃𝗲 𝗿𝗲𝘀𝗲𝗹𝗹𝗲𝗿 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗼𝗻 𝗳𝗼𝗼𝗱 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀
  • 𝗔𝘃𝗮𝗶𝗹 𝗢𝗱𝗼𝗼 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗺𝗶𝗻𝗶𝗺𝘂𝗺 𝘀𝗶𝗻𝗴𝗹𝗲 𝘂𝘀𝗲𝗿 𝗽𝗹𝗮𝗻
  • 𝗙𝗼𝗼𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗙𝗲𝗲 𝗹𝗼𝗰𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘀𝗲 𝗺𝗼𝗻𝘁𝗵𝗹𝘆 𝗽𝗹𝗮𝗻
  • 𝗙𝗼𝗿 𝗲𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝗢𝗱𝗼𝗼 𝘂𝘀𝗲𝗿𝘀, 𝗲𝘅𝘁𝗿𝗮 𝗰𝗵𝗮𝗿𝗴𝗲𝘀 𝘄𝗶𝗹𝗹 𝗯𝗲 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝗯𝗹𝗲 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗯𝗶𝗹𝗹𝗶𝗻𝗴 𝗳𝗼𝗿 𝗨𝗿𝗯𝗮𝗻𝗣𝗶𝗽𝗲𝗿 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻.

Odoo delivery integration with UrbanPiper comes with a location specific pricing plan as below: 𝗖𝗼𝘀𝘁 𝗽𝗲𝗿 𝗺𝗼𝗻𝘁𝗵 𝗽𝗲𝗿 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻

Pricing Structure = Odoo Subscription Cost + Food Delivery Integration Charges

𝗨𝗿𝗯𝗮𝗻𝗣𝗶𝗽𝗲𝗿 𝗰𝗼𝗻𝘀𝗼𝗹𝗶𝗱𝗮𝘁𝗲𝘀 orders from all connected platforms into a single interface, simplifying the delivery process. The Supported Platforms are;

Step by Step Process

UrbanPiper Credentials

  1. Get your Atlas credentials:
    • Go to the POS settings.
    • Scroll down to the 𝗙𝗼𝗼𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗼𝗿
    • Click 𝗙𝗶𝗹𝗹 𝘁𝗵𝗶𝘀 𝗳𝗼𝗿𝗺 𝘁𝗼 𝗴𝗲𝘁 𝗨𝘀𝗲𝗿𝗻𝗮𝗺𝗲 & 𝗔𝗽𝗶 𝗸𝗲𝘆 and fill out the survey.

𝗚𝗼 𝘁𝗼 𝘆𝗼𝘂𝗿 𝗔𝘁𝗹𝗮𝘀 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 retrieve your API key and username by navigating to  𝗦𝗲𝘁𝘁𝗶𝗻𝗴𝘀 ‣ 𝗔𝗣𝗜 𝗔𝗰𝗰𝗲𝘀𝘀

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Point of Sale

  1. Enable the 𝗨𝗿𝗯𝗮𝗻 𝗣𝗶𝗽𝗲𝗿 setting:
    • Go to the POS settings.
    • Scroll down to the 𝗙𝗼𝗼𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗼𝗿
    • Check the 𝗨𝗿𝗯𝗮𝗻 𝗣𝗶𝗽𝗲𝗿

 

    2. Set up UrbanPiper:

    • Fill in the 𝗨𝘀𝗲𝗿𝗻𝗮𝗺𝗲 𝗮𝗻𝗱 𝗔𝗽𝗶 𝗞𝗲𝘆 fields with your 𝗨𝗿𝗯𝗮𝗻𝗣𝗶𝗽𝗲𝗿 𝗰𝗿𝗲𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝘀.
    • Select the desired delivery providers in the 𝗙𝗼𝗼𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 field under the Urban Piper Location section (ie: Zomato, Uber Eats).
    • Save the settings.
    • Click the + 𝗖𝗿𝗲𝗮𝘁𝗲 𝗦𝘁𝗼𝗿𝗲 Doing so creates a new location on the UrbanPiper Atlas platform.
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Products

To make products available individually,

  1. Go to 𝗣𝗼𝗶𝗻𝘁 𝗼𝗳 𝗦𝗮𝗹𝗲 ‣ 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 ‣ 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀.

  2. Select any product to open its product form.

  3. Go to the 𝗣𝗼𝗶𝗻𝘁 𝗼𝗳 𝗦𝗮𝗹𝗲 𝘁𝗮𝗯.

  4. Complete the 𝗨𝗿𝗯𝗮𝗻 𝗣𝗶𝗽𝗲𝗿section:

    • Fill in the 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗼𝗻 𝗙𝗼𝗼𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 with the desired POS.

    • Optionally, set up the Meal Type field and enable the Is Recommended and Is Alcoholic buttons.

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To make multiple products available for food delivery at once,

  1. Go to 𝗣𝗼𝗶𝗻𝘁 𝗼𝗳 𝗦𝗮𝗹𝗲 ‣ 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 ‣ 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀.
  2. Click the list icon to switch to the list view.
  3. Select the products.
  4. Enter the desired POS in the 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗼𝗻 𝗙𝗼𝗼𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆
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Synchronization

To make products available on food delivery platforms, synchronize with your UrbanPiper account:

  1. Go to the 𝗣𝗢𝗦 𝘀𝗲𝘁𝘁𝗶𝗻𝗴𝘀.
  2. Scroll down the 𝗙𝗼𝗼𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗼𝗿
  3. Click the 𝗦𝘆𝗻𝗰 𝗠𝗲𝗻𝘂
    • The 𝗟𝗮𝘀𝘁 𝗦𝘆𝗻𝗰 𝗼𝗻 timestamp below the 𝗖𝗿𝗲𝗮𝘁𝗲 𝗦𝘁𝗼𝗿𝗲 and 𝗦𝘆𝗻𝗰 𝗠𝗲𝗻𝘂 buttons updates.

Go live

  1. 𝗚𝗼 𝘁𝗼 𝘁𝗵𝗲 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗮𝗯 of your Atlas account.

  2. Select the location to activate, then click 𝗥𝗲𝗾𝘂𝗲𝘀𝘁 𝘁𝗼 𝗴𝗼 𝗟𝗶𝘃𝗲.

  3. In the popup window:

    • Select the platform(s) to activate and click Next.

    • Enter the 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗜𝗗 𝗮𝗻𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗨𝗥𝗟 in the corresponding fields to establish the connection between the platform and UrbanPiper.

    • Click the 𝗥𝗲𝗾𝘂𝗲𝘀𝘁 𝘁𝗼 𝗚𝗼 𝗟𝗶𝘃𝗲 button.

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4. Verify that your location is live:

    • 𝗚𝗼 𝘁𝗼 𝘁𝗵𝗲 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗮𝗯 of your Atlas account.

    • Select any provider in the 𝗔𝘀𝘀𝗼𝗰. 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺(𝘀) column to review the status of that platform for this location.

Order flow

An order placed via the configured delivery platform triggers a notification. To manage these orders, open the orders’ list view by:

  1. Clicking 𝗥𝗲𝘃𝗶𝗲𝘄 𝗢𝗿𝗱𝗲𝗿𝘀 on the notification popup.

  2. Clicking the bag-shaped icon for online orders and New.

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Then,

  1. Select the desired order.

  2. Click the 𝗔𝗰𝗰𝗲𝗽𝘁 button.

  3. When an order is accepted, its 𝗢𝗿𝗱𝗲𝗿 𝗦𝘁𝗮𝘁𝘂𝘀 switches from 𝗣𝗹𝗮𝗰𝗲𝗱 𝘁𝗼 𝗔𝗰𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲𝗱 and is automatically displayed on the preparation display.

When the order is ready,

  1. Open the orders’ list view.

  2. Select the order.

  3. Click the 𝗠𝗮𝗿𝗸 𝗮𝘀 𝗿𝗲𝗮𝗱𝘆 button. Its 𝗢𝗿𝗱𝗲𝗿 𝗦𝘁𝗮𝘁𝘂𝘀 switches from Acknowledged to 𝗙𝗼𝗼𝗱 𝗥𝗲𝗮𝗱𝘆, and its 𝗦𝘁𝗮𝘁𝘂𝘀 switches from 𝗢𝗻𝗴𝗼𝗶𝗻𝗴 𝘁𝗼 𝗣𝗮𝗶𝗱.

Order rejection

Sometimes, the shop or restaurant may want to 𝗿𝗲𝗷𝗲𝗰𝘁 an order. In this case, open the orders’ list view,

  1. Select the desired order.

  2. Click the 𝗥𝗲𝗷𝗲𝗰𝘁 button.

  3. Select one of the reasons from the popup window.

Key Benefits of UrbanPiper x Odoo Integration

𝗖𝗲𝗻𝘁𝗿𝗮𝗹𝗶𝘇𝗲𝗱 𝗢𝗿𝗱𝗲𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Handling orders from multiple delivery platforms can be chaotic. With this integration, all orders from third-party aggregators are synced directly into Odoo’s system, eliminating manual data entry errors and ensuring smooth operations.

 

𝗥𝗲𝗮𝗹-𝗧𝗶𝗺𝗲 𝗠𝗲𝗻𝘂 𝗦𝘆𝗻𝗰𝗶𝗻𝗴: Managing menu updates across multiple platforms is now effortless. Any changes made to the menu in Odoo automatically reflect across all connected delivery partners, ensuring consistency and reducing the hassle of manual updates.

 

𝗟𝗶𝘃𝗲 𝗦𝘁𝗼𝗰𝗸 𝗨𝗽𝗱𝗮𝘁𝗲𝘀: Restaurants can avoid overselling or stockouts with real-time inventory synchronization. Stock levels update automatically as sales occur, helping businesses manage supplies efficiently and reduce wastage.

 

𝗔𝗱𝘃𝗮𝗻𝗰𝗲𝗱 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀: Data-driven decision-making is crucial for growth. The integration provides detailed reports on order trends, sales performance, and customer preferences, enabling restaurant owners to optimize operations and boost profitability.

 

𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: By streamlining order processing and ensuring accurate stock and menu updates, restaurants can provide faster service and minimize order cancellations or errors, leading to higher customer satisfaction and loyalty.

A Global Collaboration with a Vision

At an Odoo Community Days event, UrbanPiper had the opportunity to interact with Fabien Pinckaers, Founder of Odoo. This event paved the way for a powerful collaboration that aims to simplify restaurant management on a global scale. With both companies expanding their reach, this integration couldn’t have come at a better time.

Final Thoughts

If you are a restaurant owner planning to integrate UrbanPiper with Odoo, our team can assist in setting up and optimizing the system to ensure smooth operations and efficiency.

Read More - UrbanPiper Configuration

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